Curriculum Vitae for Emmanuel A. Smart,

Strategic Public Relations Consultant

Interests | Education | Memberships | Competencies |

Experience | Research

Career interests:

• Lecturing 
• Executive coaching
• Public Speaking

Education:

• Masters degree in Communication Management; &  Post Baccalaureate Certificate in Strategic Public Relations and Integrated Communication (Towson University, Towson, Maryland)
• Bachelor's Degree in Accounting (Shaw University, Raleigh, NC)

Professional Memberships:

• Public Relations Society of America/ PRSA 
• International Association of Business Communicators / IABC

• Religion Communication Council/ RCC

Competencies:

• Comfortable both as a PR manager and as a hands-on technician
• Vision, a team player, values-driven leadership style
• Web technology literate (Web design, Content management, Update. Proficient in HTML, script deployment, SEO, etc.)
• Excellent in one-on-one coaching, small group training and conference keynote address
• Expertise in building, managing and protecting individual's and organization's reputation
• Individual's Crisis Management
• Meeting and Conference planning support

• Lectures and Workshops on:

  Public Relations: The theory of public relations focused on PR tools, such as press releases, PSA's, op-ed, billboard designs, brochures, business cards, letter head, website design and management; and practice of public relations, focused on case studies and campaign strategies.

  Strategies for effective organizational communication: diversity training, customer service, audience identification; S.W.O.T analysis; message adaptation, diversity, customer relations, more.

  Public Speaking and Presentation mastery, including spokesperson development

  Crisis management and communication: Special courses designed to respond to rapidly evolving issues in media and media technology.

Experience:

• PR/Communication Consultant  

  Smart Expressions: Strategic Public Relations, Communication and Crisis Management (Established 1997)  Consulting, project support, seminars, workshops

• Head of Department, Communication (2004-2006)
  Jesus House Baltimore, a non-profit church organization--a branch of the Redeemed Christian Church of God Baltimore, MD.

Research work: 

• Managing FEMA's reputation after Hurricane Katrina--A rhetorical based investigation of the crisis on the Federal Emergency Management Agency's reputation and legitimacy; possible crisis survival from perceived catastrophic reputational damage. 

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